Terms & Condition
Welcome to Bacden, a premier online destination for clothing and accessories. By accessing, browsing, or making purchases through www.bacden.com (the "Website"), you ("User" or "Customer") agree to comply with and be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please discontinue use of the Website immediately. These Terms govern all aspects of your interaction with Bacden, from browsing to purchasing products.
For inquiries or support, please contact us at:
Email: care@bacden.com
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
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1. Definitions
For the purposes of these Terms, the following definitions apply:
1.1 "Website" means www.bacden.com and any related subdomains, mobile applications, or platforms.
1.2 "User" refers to any individual accessing, browsing, or using the Website.
1.3 "Products" include all goods, merchandise, or items available for sale on the Website.
1.4 "Order" refers to a request by the User to purchase Products through the Website.
1.5 "Account" refers to a registered profile created by the User to facilitate transactions on the Website.
1.6 "Content" includes all text, images, videos, logos, and other materials displayed on the Website.
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2. Acceptance of Terms
By accessing or using the Website, you agree to be bound by these Terms and represent that you are:
2.1 At least 18 years of age or accessing the Website under the supervision of a parent or guardian.
2.2 Fully authorized to agree to these Terms on behalf of any entity or organization you represent.
These Terms constitute a legally binding agreement between you and Bacden. If you do not agree, you must not use the Website.
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3. Use of the Website
3.1 Permitted Use:
The Website is intended solely for personal and non-commercial use. You may view, download, and print parts of the Website for personal shopping purposes only.
3.2 Prohibited Activities:
You agree not to engage in any of the following prohibited activities:
Attempting to interfere with the Website’s functionality through hacking, spamming, or introducing malicious software.
Using automated tools such as bots, crawlers, or scrapers to access or manipulate the Website.
Uploading or transmitting offensive, defamatory, or unlawful content.
Misrepresenting your identity or impersonating another individual.
3.3 Suspension of Access:
We reserve the right to suspend or terminate access to the Website for any User found in violation of these Terms.
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4. User Accounts
4.1 Registration:
To make a purchase, you may be required to register for an Account. You must provide accurate, complete, and up-to-date information during registration.
4.2 Account Responsibility:
You are solely responsible for maintaining the confidentiality of your Account credentials. Any activity conducted under your Account is your responsibility, even if unauthorized.
4.3 Termination:
We reserve the right to suspend or terminate any Account without notice if:
The Account is used for fraudulent purposes.
The User violates these Terms.
Misuse or abuse of promotional offers or discounts is detected.
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5. Product Information and Availability
5.1 Product Descriptions:
We strive to ensure that all Product descriptions, images, and details are accurate. However, minor discrepancies, such as color variations or slight design differences, may occur due to photography and display settings.
5.2 Product Availability:
Products listed on the Website are subject to stock availability. In the event an item becomes unavailable after an Order is placed, we will notify you promptly and offer alternative solutions, including cancellation or substitution.
5.3 Errors and Omissions:
In case of errors in Product descriptions, pricing, or other details, we reserve the right to correct such errors and to cancel any affected Orders.
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6. Orders and Contract Formation
6.1 Order Placement:
Placing an Order constitutes an offer to purchase the selected Products. Once an Order is submitted, you will receive an acknowledgment email confirming receipt of your Order.
6.2 Order Acceptance:
The contract between you and Bacden is formed only when we send an email confirming that your Order has been shipped.
6.3 Order Rejections:
We reserve the right to cancel or reject any Order for reasons including but not limited to:
Insufficient stock.
Suspected fraudulent activity.
Errors in pricing or Product information.
6.4 Amendments:
Once an Order is confirmed, it cannot be modified. Please review your Order carefully before submission.
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7. Pricing and Payments
7.1 Pricing:
All prices listed on the Website are in Indian Rupees and include applicable taxes unless stated otherwise. Prices are subject to change without notice.
7.2 Payment Methods:
We accept payments via secure third-party gateways, including credit cards, debit cards, and digital wallets. By completing a transaction, you confirm that you are authorized to use the chosen payment method.
7.3 Fraud Prevention:
To prevent fraud, we may require additional verification or documentation before processing an Order. Failure to provide such verification may result in Order cancellation.
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8. Shipping and Delivery
8.1 Shipping Policy:
We ship to India only. Shipping timelines are provided as estimates and may vary due to external factors, such as customs delays or courier disruptions.
8.2 Ownership and Risk:
Ownership and risk of loss pass to you upon delivery of the Product to the address specified in your Order.
8.3 Delivery Issues:
If your delivery is delayed or lost, contact us within 7 days to resolve the issue.
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9. Returns, Refunds, and Exchanges
9.1 Return Policy:
Products may be returned within 10 days of delivery, provided they are unused, unwashed, and in original packaging.
9.2 Refunds:
Refunds will be processed within 15 days of receiving the returned item. Refunds are issued to the original payment method only.
9.3 Non-Returnable Products:
The following items are not eligible for returns:
Custom-made or personalized Products.
Undergarments and intimate apparel.
Clearance or final-sale items.
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10. Promotions and Discounts
Promotions and discounts offered on the Website are subject to specific terms and conditions, including validity periods and usage restrictions. Misuse of promotions may result in the cancellation of Orders and suspension of Accounts.
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11. Intellectual Property
All Content on the Website, including text, images, logos, and graphics, is owned by Bacden or its licensors. Unauthorized use, reproduction, or distribution of this Content is strictly prohibited.
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12. Privacy Policy
Your personal data is collected and processed in accordance with our Privacy Policy, which details how we handle your information. By using the Website, you consent to this processing.
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13. Limitation of Liability
To the fullest extent permitted by law, Bacden disclaims liability for:
Indirect or consequential damages.
Loss of data or business.
Our total liability is limited to the amount paid by you for the affected Product.
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14. Governing Law
These Terms are governed by the laws of India. Any disputes will be resolved exclusively in the courts of RAJKOT , GUJARAT.
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15. Amendments
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of the Website signifies your acceptance of the updated Terms.
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Acknowledgment: By using www.bacden.com, you confirm that you have read, understood, and agreed to these Terms and Conditions.
